GENERAL SPECIFICATIONS

1. A .25 inch border containing no live area (mission critical text and graphics) MUST be allowed for cutting purposes.
2. The size of the printed piece will be the same as the document size listed under Page Setup in the application program.
3. Front and Back of document should be setup as two separate pages, do not create both sides in a single file or page.
4. Files should be setup at a minimum of 300dpi resolution.
5. Files must be saved in CMYK format.
6. All Solid Black areas should be composed as a combination of Cyan 50%, Magenta 20%, Yellow 20%, and Black 100%.
7. We support the following file formats: EPS (Vector), TIFF (No LZW Compression), JPG (Bitmapped), PDF (Version 1.3 or lower)

LAYING OUT YOUR DOCUMENT
The outer edge of the artwork is considered a “safety area” that is utilized for cutting. No important images or text should be placed within this area. Although an 1/8 of inch is the minimum, we strongly recommend you use a 1/4 inch (.25). Here is an example of the correct way to submit your files:

KEEP YOUR TYPE IN!
This is an example of how the same file can be submitted incorrectly. If you notice, the file was designed with all of the type and important graphics right up to the edge of the canvas. This results in the cutting of logos, fonts, and important graphics. This is an example of how NOT to submit your files:

REMEMBER!!!
Any flyer or postcard you purchase from OpenBoxVision.com needs to be cut out of a bigger sheet before we ship it to you. This means that a 1/4 Page flyer (4.25 x 5.5) will have to be trimmed down when cut. The end result will be a product which is roughly 4.125 x 5.375. This is true of all of our sizes except Business Cards cards which actually trim true to size at 3.5 x 2. If you are not clear on our cutting process please call a Customer Service representative for further explanation.

ATTENTION, IF YOUR JOB IS COLOR CRITICAL!

If your job is color critical you MUST request a Matchprint® Color Proof along with your job. Matchprint® Color Proofs are not included in our prices. Color is extremely subjective, if you waive your right to a color proof, we will match color to the best of our ability and will rely solely on our judgment .

PROOFING

By the time your job gets in our hands, all edits should be finalized, the copy carefully proofread and all design issues should be settled. We are not responsible for proofing any submitted jobs and we will not take any responsibility for any copy or design errors committed on your part.

CANCELLING A JOB ALREADY IN PROGRESS

Due to the nature of the 24 hour business, we process jobs as soon as we receive them. If you need to cancel an order you have placed, you must call and speak to a OpenBoxVision.com representative. If we can catch the job before it goes to plate, we will be happy to cancel it, but if the job is already plated and scheduled for production, you are responsible for full payment.

GENERAL PRINT RESOURCE AND KNOWLEDGE CENTER

If you have any production questions that have not been answered or want to know more about printing terms, you can access our Glossary of Terms Page to learn more. If you need further assistance please Contact Us and a OpenBoxVision.com representative will assist you.